Welcome to EduMux — a study abroad support platform owned and operated by Muxbay Educational Services Oy, Finland. By using this website and our services, you agree to comply with the following terms and conditions.

1. Definitions

  • “EduMux” refers to the brand operated by Muxbay Educational Services Oy.

  • “Client” or “Student” refers to any individual or user receiving services from EduMux.

  • “Services” include counseling, application assistance, documentation support, test prep, visa advisory, and related offerings.

2. Use of the Website

  • The content on this site is for general information purposes only.

  • We reserve the right to modify, suspend, or discontinue parts of the website or services without notice.

  • All intellectual property, including logos and content, remains the property of EduMux or its partners.

3. Service Eligibility

  • You must be at least 16 years old to use our services independently. Parental consent is required for minors.

  • You must provide accurate, complete, and updated information as required during consultation or registration.

4. Services & Limitations

  • EduMux provides educational consulting and support services. We do not guarantee university admission, scholarships, visa approvals, or job placement.

  • Success depends on external factors (e.g., academic merit, country policies, personal documentation), which are beyond our control.

5. Payments & Refunds

  • Service fees must be paid in advance, unless otherwise agreed in writing.

  • A full or partial refund may be issued only if:

    • The client cancels before any work has started.

    • The service was not delivered as agreed, and no benefit was received.

  • Refunds are not applicable for services already rendered (e.g., consultations held, SOPs delivered).

  • Each service/package may have its own specific refund terms.

See our Refund Policy for details (insert Refund Policy URL here).

6. Communication

  • By registering, you consent to receive communications via email, WhatsApp, phone, or SMS.

  • You are responsible for checking your email and communication channels regularly for updates or deadlines.

7. Confidentiality & Data Protection

  • Your personal information is protected under GDPR. Please refer to our Privacy Policy for full details.

  • We may share your information with relevant universities or visa consultants only after obtaining your consent.

8. Intellectual Property

  • All materials, documents, designs, and templates provided by EduMux are for your personal use only.

  • You may not resell, duplicate, or distribute them without written permission.

9. Termination of Services

We reserve the right to terminate services if:

  • False or misleading information is provided.

  • Abusive or unethical behavior is observed.

  • Payment terms are not met.

10. Disclaimer of Liability

EduMux is not liable for:

  • Decisions made by universities, embassies, or government authorities.

  • Delays caused by third-party services or external circumstances.

  • Losses or damages resulting from incorrect use of information provided.

11. Governing Law

These terms are governed by the laws of Finland. Any disputes shall be handled under Finnish jurisdiction.

12. Contact

For any queries regarding these terms, please write to:

info@edumux.fi

Last Updated: (Auto last modified date here)