EduMux, a registered brand of Muxbay Educational Services Oy, respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under data protection laws, especially the General Data Protection Regulation (GDPR).

1. Who We Are

EduMux is an international education advisory brand operating under Muxbay Educational Services Oy, based in Finland. We offer services such as education consulting, scholarship guidance, application support, and visa advisory.

2. What Information We Collect

We may collect the following types of personal data when you use our website or services:

  • Identity & Contact Data: Name, email, phone number, nationality, address.

     

  • Academic & Career Data: Education history, CVs, SOPs, test scores.

     

  • Usage Data: IP address, browser type, pages visited, time spent on site.

     

  • Marketing Preferences: Consent to receive newsletters or updates.

     

  • Documents Uploaded: Transcripts, ID copies, and other application materials.

     

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and offer consultation.

     

  • Provide and deliver education advisory services.

     

  • Match you with relevant programs, scholarships, or opportunities.

     

  • Improve website functionality and user experience.

     

  • Send important service updates and offers (only if you consent).

     

We do not sell or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data based on:

  • Consent (you opted in)

     

  • Contractual necessity (e.g., when delivering a paid service)

     

  • Legitimate interest (e.g., improving services)

     

  • Legal obligations (e.g., verifying your identity)

     

5. Data Storage & Security

We store your data securely using encrypted platforms and follow strict access controls. Data is hosted in secure data centers compliant with EU regulations.

6. Sharing Your Data

We may share your data with:

  • Partner universities or institutions (only with your permission)

     

  • Third-party service providers (e.g., CRM or hosting platforms)

     

  • Legal authorities (if required under law)

     

All third parties are required to respect data protection and confidentiality.

7. Your Data Protection Rights (GDPR)

You have the right to:

  • Access the data we hold about you.

     

  • Correct inaccurate or incomplete data.

     

  • Delete your personal data (“Right to be Forgotten”).

     

  • Withdraw consent at any time.

     

  • Restrict or object to data processing.

     

  • Data portability to another service provider.

     

To exercise your rights, email us at privacy@edumux.fi.

8. Cookies

Our website uses cookies to enhance your experience and analyze traffic. You can manage cookie preferences in your browser settings.

9. Data Retention

We retain your data only as long as needed for the purposes stated or as required by law (e.g., for tax or accounting purposes).

10. Changes to this Policy

We may update this policy from time to time. Any changes will be posted here, and if significant, we will notify you via email or website notice.

11. Contact Us

For questions or complaints about this Privacy Policy or your data, please contact:

support@edumux.fi

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